Terms of sale

The seller is FUNDUR (Pty) Ltd, registration number 2023/644435/07, a private company registered in the republic of south africa, operating from Johannesburg, Gauteng, South Africa. The full disclosure required by section 43 of the Electronic Communications and Transactions Act is at the foot of this page and every other fine-print page.

Whop processes the payment and acts as merchant of record for transaction taxes only — it calculates, collects and remits sales tax and VAT in the jurisdictions it supports, and your card details are handled by it and never reach us.

Everything else is ours. The contract for the work, the licence granted over it, the obligation to deliver it, and any question of quality or fitness are between you and FUNDUR (Pty) Ltd. If something is wrong with what you bought, we are who you take it up with — not the payment platform.

Digital design files, delivered instantly on payment. Nothing is shipped and nothing is physical. What each item contains is listed on its page under What's Inside, and that list is the specification — if something on it is missing from the download, that is a defect and it is fixed.

What you may do with the files afterwards is a separate question with its own document: the licence governs use, these terms govern the sale.

Download links appear on screen the moment payment succeeds, and are emailed to you as well. Individual links expire after 15 minutes; your Library mints fresh ones any time, permanently, for as long as the account exists.

Downloads are capped at 10 per item per 30 days as an anti-piracy measure. It is a ceiling on copying, not on you — email us and it is reset, no questions.

All prices are in US dollars, one global list price, with no regional bands. Your bank converts at its own rate at the payment step; that conversion is not something we set or see, and the figure on your statement may differ from the figure on the receipt for that reason alone.

The price shown at checkout is the full price. Where sales tax or VAT is due in your jurisdiction, Whop calculates it, collects it and remits it as merchant of record, and it appears as a separate line on your receipt. Business buyers in the EU and UK can supply a VAT number at the payment step, or store one in settings so it lands on every receipt without retyping.

Prices may rise on new items and on items already listed. Anything you have already bought is unaffected — a price change is never applied backwards, and a licence already granted is never repriced.

Section 44 of the Electronic Communications and Transactions Act gives a consumer seven days to cancel an electronic transaction without reason and without penalty. Section 42(2) excludes certain things from it, and where the exclusion applies it is stated here rather than assumed.

Downloaded files are excluded. They fall within the exclusion for software and recordings that the consumer has unsealed: once a file is on your machine it can be copied, and there is nothing to give back. By completing a purchase you consent to immediate delivery and acknowledge that the cooling-off right does not survive it.

Booked work is not excluded until it starts. A design sprint booked and not yet begun can be cancelled within seven days for a full refund. Once work has started with your agreement, the exclusion for services already performed applies.

The refund policy sets out each case, including subscriptions and buy-outs.

The Consumer Protection Act 68 of 2008 defines goods to include a licence to use intellectual property, so it applies to what is sold here. Nothing in these terms waives it, and section 51 would void the attempt if it did.

In practice that means: what you receive must match how it was described, must be of good quality and must be fit for the purpose it was sold for, and you have six months to raise it if it is not. Our answer in that case is repair or replacement at no cost, and it is usually same-day.

The Act does not apply where the buyer is a juristic person whose asset value or annual turnover exceeds the threshold set by the Minister. It also does not reach a transaction concluded outside South Africa, in which case your own consumer law applies and we do not attempt to contract out of that either.

A subscription renews automatically at the price you signed up at, and that price is held for as long as you stay subscribed — a later increase applies to new subscribers, not to you.

Cancel at any time, from your Library, with no retention flow and nothing to argue with. Access runs to the end of the period already paid for: cancelling is not a refund, and it does not cut you off on the day you click it.

Anything downloaded during a subscription is yours to keep, permanently. Cancelling ends access to new downloads; it never revokes what you already took. The daily download allowance is a rate limit, not a quota — it does not roll over.

Where an engagement is bookable at a fixed price, the scope, duration and start window shown on the page at the time of booking are the terms of it. Work outside that scope is a new engagement rather than an extension of this one.

Cancellation before work starts is covered by the cooling-off section above. What is produced during an engagement, and who owns it, is agreed in writing before it begins — it is not governed by the catalogue licence, which is a licence over existing work rather than commissioned work.

Your licence is perpetual for the version you bought. Updates to that item are free for 12 months from purchase and appear in your Library when they ship, with a notice saying what changed.

After 12 months the version you own keeps working forever; you are simply no longer entitled to newer ones. Nothing is withdrawn from you at the twelve-month mark.

Free items are original works, published as free from the outset, carrying the full Standard licence. A paid item is never made free. If you paid for something, it keeps its price — that is a promise, and it is written here so it can be held to.

An account exists to hold what you bought. Keep your sign-in secure; an account shared around a team is a licence being used by more people than paid for it, and the download cap is what notices.

We may suspend an account being used to redistribute files. That is the only ground on which access to purchased work is ever withdrawn, and it is a response to redistribution rather than to a payment dispute.

What we hold about the account, and how to export or erase it, is in the privacy notice.

These terms can change for future purchases; they do not change retrospectively for a sale already concluded. Every version is dated and listed at the foot of this page, so the version you bought under stays readable rather than being quietly replaced.

One address — support@fundur.io — answered within two working days. Questions about file formats, Figma versions and licences are the common ones and they get real answers.

If that fails, a consumer may refer a complaint to the Consumer Goods and Services Ombud or to the National Consumer Commission at no cost. These terms are governed by the laws of the Republic of South Africa, and the parties consent to the jurisdiction of the High Court of South Africa, Gauteng Local Division, Johannesburg.